Having spent a number of years as a practice owner, you may now be looking to ease off a little. Or, you have built up a large patient list, have an excellent reputation and feel that the time is right to maximise your profits. Whatever your reason for selling your dental practice, you’ll want to ensure that the process is well organised and stress free. Below are five helpful tips to help you...Read More
If you run a business, you will no doubt have received a customer complaint. Sometimes, no matter how hard you try, someone will have cause to complain about the service they have received. How you deal with those complaints could help stop them escalating to a bad Google review. As a small or medium sized business, word of mouth will be one of your main sources of work. Therefore, handling...Read More
DENTAL BULLETIN, ISSUE 66
You may be one of the dentists that has worked as an associate for a number of years and have now decided that purchasing a dental practice and become a practice owner is a great idea. You may have spent some time looking at a number of practices and now wonder how to proceed with the acquisition of one of those practices. This article sets out the steps that you...Read More
DENTAL BULLETIN, ISSUE 65
Since traveling around the UK lecturing on the General Data Protection Regulations and how they’re affecting dentists and dental patient records when they came into force on 25th May 2018, myself and Laura Pearce found one question that keeps being asked relates to the security and retention of patients’ clinical records.
– How long do...Read More
In 2014, Facebook invited its users to complete a personality type quiz. It was designed not only to obtain the data of the individual completing the quiz but also their friends’ data. Facebook has since changed companies’ abilities to obtain information this way.
Christopher Wylie, who worked with Cambridge Analytica, alleges that the data of some 50 million users, mainly in the US, was taken...Read More
DENTAL BULLETIN, ISSUE 61
What is the GDPR?
The GDPR is a new set of rules which will apply to all organisations that collect or retain personal identifiable data from any European individual. The idea behind it is to standardise data privacy laws and mechanisms across industries, and to ensure that fundamental rights of individuals are protected in today’s increasingly data-driven digital...Read More
DENTAL BULLETIN, ISSUE 31
Important Legal Update: on 25th of May 2018 the GDPR (General Data Protection Law) enters into force and it will apply to all organisations that collect or retain personal identifiable data from any European individual.
Do I need to register with the ICO?
The very nature of dentistry requires the practitioner to obtain the personal data of their...Read More