CQC Inspections; a practical guide to answering the CQC 5 key questions
DENTAL BULLETIN, ISSUE 54 From 1st April 2015 the CQC introduced a new inspection regime for dental care providers. We explained the reasons for this in issue 9 of our dental bulletin. Here we go into more detail in respect of the CQC 5 key questions that are so important in every inspection. The CQC 5 key questions The CQC will ask whether your practice is: 1. Safe? 2. Effective? 3. Caring?...Read More
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Dental CQC Inspection Conference 2017
London, 5th September 2017 Updated on 14th September 2017 Laura Pearce, one of JFH Law’s specialists in business and dental practices, participated in the Dental CQC Inspection Conference 2017, which took place in London, on the 5th of September 2017. Understanding changes to the 5 key questions At the heart of every inspection undertaken by the CQC are the five key questions....Read More
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The truth behind reference requests; what really needs to be included?
DENTAL BULLETIN, ISSUE 45 Generally speaking, there is no obligation on an employer to provide a reference. However, if you do choose to give one it must be true, accurate and fair. This duty is owed to both the recipient, new employer, and the subject of the reference, the ex-employee. This means you have to balance your duties to both when responding to reference requests. The...Read More
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Is your practice compliant with disability laws?
DENTAL BULLETIN, ISSUE 32 Anyone who provides a service to the public has a duty to make reasonable adjustments. This encompasses dentists and dental practices. If you fail to comply with this duty the patient with the disability can issue a claim against you in the County Court for discrimination and seek to recover damages, which can include an award for injured feelings. As...Read More
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DBS check; do you know who you are employing?
DENTAL BULLETIN, ISSUE 28 A DBS check, formerly a CRB check, is a check carried out on an individual before they take up new employment. It provides certain information about that person in relation to their criminal record and whether they are on either the adult or child barring list, which means they are barred from working with these groups. However, a DBS check is not a...Read More
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How to deal with Dental Record Requests UK
DENTAL BULLETIN, ISSUE 14 In recent years, Dental Practices have noted a rise in the number of dental record requests UK wide for patient dental records being received, especially from legal services. It is probably no coincidence that this rise has corresponded with an increase in adverts for ‘no win no fee’ solicitors encouraging patients to come forward if they have received...Read More
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Care Quality Commission (CQC) – A New Era?
DENTAL BULLETIN, ISSUE 9 The Care Quality Commission (CQC) began operating on the 1stApril 2009 and was created to regulate and inspect health and social care services. Since its inception a number of additional services have come under its umbrella, including Primary Dental Care Services as of 1st April 2011. In this blog we look at the CQC inspection checklist and where it all...Read More
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