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Dental Complaints; is there an alternative to litigation?
Although dentists may feel under attack a lot of the time, the risk of litigation is actually reasonably low. Dental complaints can often be dealt with through excellent communication skills and a willingness to listen and respond sensitively to the concerns raised by the patient. Unfortunately, it is not always possible to resolve disputes or complaints by patients internally. This can be the...Read More
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Dental Records – who is entitled to access them?
Our dental clients often contact us with questions regarding who has access to dental records other than the patient. Dental practices will receive requests from family members, other dentists, external organisation such as social services and coroners and sometimes even the police during the course of a criminal investigation. In this article we clear up the confusion over who actually does...Read More
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Treating young people: the age of consent
Can I treat a young person without their parent’s consent? Whilst the Children’s Act of 1989 states that a person legally becomes an adult on their 18th birthday, young adults aged 16 or over are presumed in law to have capacity and are entitled to consent to their own treatment. However, their refusal to accept medical treatment can in some limited circumstances, such as risk of death or of...Read More
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5 top tips to keep your staff happy this Christmas
The festive period is often a time when staff are in good spirits and looking forward to the Christmas break. However, as an employer you have to manage staff holiday requests, avoid religious discrimination and make sure staff behaviour appropriately at social events, when often the consumption of alcohol is involved. Here are our 5 top tips to help you manage your staff this Christmas. 1....Read More
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GDC Specialist List; have you made your application?
The GDC specialist list was introduced in the UK in 1998 as a result of developments in European Legislation. European registrants with qualifications in Oral Surgery or Orthodontics gained in a Member State are automatically recognised in any EEA country. This is due to the training standard for these specialisms being regulated by EU law. It is up to individual Member States as to whether...Read More
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6 things you need to know before writing a reference
What is an employee reference? Employee references can contain information regarding an employee’s skills, temperament and ability to undertake the role offered. They can be provided in either a personal capacity, by a colleague or friend, or by an employer on behalf of the company that employed them. The reference can be in writing or given orally; the legal obligations being the same...Read More
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