Complying with The Duty of Candour; Successful Complaint Handling Conference
London, 16th January 2018 – One-day conference: 9am -4pm
Laura Pearce, a JFH Law’s specialists in dental law, will be one of the speakers at the Sucessful Complaint Handling Conference, organised by Forum Training. Laura will talk about how to comply with The Duty of Candour.
This event will take place on 16th January at the Holiday Inn Bloomsbury, Coram Street, London, WC1N 1HT.
Complying with The Duty of Candour
In her talk, Laura Pearce will explain the following:
– Creating a culture of openness and transparency
– Good record-keeping and documenting evidence
– Creating an environment where service users and staff feel able to report incidents
– What is the Duty of Candour? Apologising when an error has been made
Is this conference for you?
You should attend this conference to hear the latest about the implementation of The Duty of Candour into non-NHS dental practices.