
6 top tips for Effective Complaint Handling
If you run a business, you will no doubt have received a customer complaint. Sometimes, no matter how hard you try, someone will have cause to complain about the service they have received. How you deal with those complaints could help stop them escalating to a bad Google review. As a small or medium sized business, word of mouth will be one of your main sources of work. Therefore, handling...Read More
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