If an associate fails to meet their UDA target and the NHS imposes a Contract Sanction as a result, the Practice will want to ensure that they are protected against any losses. This can be achieved by inserting a clawback clause into the associate agreement, requiring the associate to pay a fixed amount for any unachieved UDAs.
However, care must be taken when using clauses of this type....Read More
If an employee has been accused of serious misconduct, an employer may wish to suspend the employee whilst an investigation is carried out. However, employers often forget that suspension should be a last resort and not a matter of course.
In this article we set out the circumstances in which you can suspend an employee and give practical tips for managing the suspension process.
When can you...Read More
Although dentists may feel under attack a lot of the time, the risk of litigation is actually reasonably low. Complaints can often be dealt with through excellent communication skills and a willingness to listen and respond sensitively to the concerns raised by the patient. Unfortunately, it is not always possible to resolve disputes or complaints by patients internally. This can be the result...Read More
Our dental clients often contact us with questions regarding the disclosure of dental records to people other than the patient. Dental practices will receive requests from family members, other dentists, external organisation such as social services and coroners and sometimes even the police during the course of a criminal investigation.
In this article we clear up the confusion over who...Read More
Can I treat a young person without their parent’s consent?
Whilst the Children’s Act of 1989 states that a person legally becomes an adult on their 18th birthday, young adults aged 16 or over are presumed in law to have capacity and are entitled to consent to their own treatment. However, their refusal to accept medical treatment can in some limited circumstances, such as risk of death or of...Read More
The festive period is often a time when staff are in good spirits and looking forward to the Christmas break. However, as an employer you have to manage staff holiday requests, avoid religious discrimination and make sure staff behaviour appropriately at social events, when often the consumption of alcohol is involved.
Here are our 5 top tips to help you manage your staff this Christmas.