If an employee has been accused of serious misconduct, an employer may wish to suspend the employee whilst an investigation is carried out. However, employers often forget that suspension should be a last resort and not a matter of course.
In this article we set out the circumstances in which you can suspend an employee and give practical tips for managing the suspension process.
When can you...Read More
Although dentists may feel under attack a lot of the time, the risk of litigation is actually reasonably low. Complaints can often be dealt with through excellent communication skills and a willingness to listen and respond sensitively to the concerns raised by the patient. Unfortunately, it is not always possible to resolve disputes or complaints by patients internally. This can be the result...Read More
Our dental clients often contact us with questions regarding the disclosure of dental records to people other than the patient. Dental practices will receive requests from family members, other dentists, external organisation such as social services and coroners and sometimes even the police during the course of a criminal investigation.
In this article we clear up the confusion over who...Read More